Technical Manager

Technical Manager Job Summary

We are seeking a highly-skilled, professional technical manager to join our dynamic and growing team. In this position, you will oversee all technical matters company wide and manage our technical support team. You will work collaboratively with clients/users, external partners, the sales team, and various stakeholders within the company to ensure the delivery of all products and services in an efficient, timely manner.

Technical Manager Duties and Responsibilities

• Conduct interviews, hire and train new technical support/IT staff
• Provide guidance and insight to upper management and procure buy-in
• Report progress, including any changes made to plans and production
• Contribute to services revenue and establishment of requirements
• Delegate technical responsibilities and monitor the progress of projects
• Deliver products and services consistently, on time, and on budget
• Oversee user testing and report results and adjust requirements as needed
• Work closely with project manager and sales team during all phases of the sales lifecycle
• Review all work produced by the engineering team
• Tracking of engineering team’s utilization and skills development.

Technical Manager Requirements and Qualifications

• Bachelor’s degree in computer science, information technology, or related field
• Minimum of 5 years’ experience in the Information Technology field
• Minimum of 2 years’ experience in management
• Ability to work in a high-pressure, deadline-driven environment
• Exceptional communication and reporting skills
• Solid working knowledge in all required software and programming languages
• Outstanding leadership skills and ability to delegate responsibilities effectively

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