Account Manager
Job Description:
We are searching for a candidate who will be in charge of finding new business and managing the company’s relationships with its customers. The Account Manager is tasked to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
REQUIREMENTS:
• Proven work experience as an Account Manager is a must
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field
JOB DUTIES:
• Generate sales among client accounts, including upselling and cross-selling
• Serve as the lead point of contact for all customer account management matters
• Develops and maintains long-term relationships with accounts
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicates client needs and demands to the company to identify and grow opportunities.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Manage projects within client relationships, working to carry out client goals while meeting company goals
• Identifies opportunities to grow business with existing clients
• Coordinate with staff members working on the same account to ensure consistent service
• Collaborates with sales team to reach prospective clients
• Service multiple clients concurrently, often meeting deadlines